With Feederloop, you're able to video chat, co-browse and screen share with anyone on your website.
By adding the Feederloop app to Slack, you'll receive call requests from website visitors in Slack.
With one click, you'll join your website visitors and customers on a video chat without them ever leaving your website.
With instant screen sharing, you'll see what your customer sees straight from Slack.
No problem, hop on a video chat with them at the click of a button.
No problem, co-browsing lets you scroll, click and navigate along side customers directly in their browser.
Everything happens directly on your website. This creates a quick and seamless experience for your customers.
Forget Zoom or Google Meet.
We keep customers on your website and in your app.
Jump from Slack to a video call to close high value sales.
From E-Commerce and SaaS through to online services - providing seamless audio and video chat on your website lets you nurture leads and grow sales.
Resolve common support queries when customers reach out to you on your website. Notifications are sent to Slack which allows you to join them on a call instantly.
Being able to see your customers screen and speak to them while they're using your web app dramatically increases first call resolution.
Give new customers a great onboarding experience when they message you for help getting setup. Notifications are sent to Slack which allows you to join them on a call instantly.
Increase trial to paid conversion rates by onboarding new customers to your web app over a video call while watching their screen.
Whenever someone on your websites tries to start a call with you via the Feederloop widget, the call request is forwarded to Slack.
Opening the call request in Slack will immediately connect you to the customer's session at which point you can initiate a screen share, video chat or co-browse with them.