User Onboarding
Ensure new customers using your service have a smooth onboarding experience.
Keep new users engaged
Guide customers through your website
User onboarding often involves pre-made tooltips, popups, videos and guides.
While this is a good start, Feederloop goes further by enabling video and screen share calls straight from your website.
This means support agents can guide users through your service to ensure they get the most out of it.
Ensuring your users understand how to use your service and are getting value out of it is critical to lasting customer success.
Level up with real time audio visual user onboarding
See what your customer sees
Onboarding On Demand
Give your users the next best thing to an in person onboarding concierge service.
Let new users call you straight from your website so your support agents can onboard them successfully.
Reduce Time to Value
The quicker it takes new users to understand and experience value from your product, the greater the chance they'll become a paying customer.
Optimize this stage by providing a real time audio visual onboarding experience.
Avoid Confusion
Instead of leaving new customers confused and frustrated, let them call you and share their screen.
Providing this human touch to onboarding can be pivotal to long term customer success.