Start live video calls with customers while they're on your site.
No meeting links, downloads or software required.
Anyone on your site can initate a call with you. Alternatively you can reach out to them by requesting a call.
Speaking to potential customers over video while they're on your site gives you a chance to address questions, highlight product features and nurture leads. This all results in better conversion rates.
On the other hand, speaking to existing customers ensures you're able to provide them with the best possible support when they run into issues or need help with something.
Co-browsing allows you to click, navigate and type directly in the customer's browser as if you were sitting right next to them.
Resolve support queries faster by guiding customers while they're on your website.
Onboard new customers or internal staff by co-browsing with them to ensure they understand everything.
Conduct interactive sales demos with prospects so that they can experience your product first hand.
With real-time screen sharing, you can watch visitors as they browse your site. This provides you with a deep understanding of how your site is truly used in the wild.
Examine user behaviour to see what's working, where people are getting stuck and where to make improvements.
With session relays, you're able to watch video-like recordings of customers while they were on your site.
Troubleshoot bugs, inform product decisions and understand usage patterns in the wild with session replays.
Incoming calls from your website can be directed to different people depending on where the user is on your site.
Let's say someone on your pricing page initiates a call, you can choose to direct them to your sales staff. Alternatively calls from users on your help page can be directed to customer support.
Visitors have the option to leave a voice message when you're offline or when they simply prefer not to speak to someone in real time.
Voicemail embedded in your website gives visitors a quick and easy way to ask questions and explain themselves in a way that's difficult to do in an email.